Terms and conditions


We really hope you will be happy with your purchase. If any items do not suit your needs, or if an item appears to be damaged (or otherwise not in a salable condition) when you receive it, please contact us and we'll be happy to help - it may be that physically returning the item is unnecessary under some circumstances.

Any return should be in its original packaging within 30 days of receipt and provided they are in perfect condition we will be happy to offer a refund to the original method of payment, or an exchange. You have the right to cancel your order within this period and can do so by emailing us at enquiries@theliterarygiftcompany.com. We regret that postage and packaging costs cannot be refunded unless the goods are faulty. Please send to Returns Department, The Literary Gift Company, Atlantis House, 122 Castle Hill, Reading, RG1 7RG, United Kingdom. Personalised items which are not faulty in any way cannot be returned.

Any refund will be made back to the original source of payment; this will be done as soon as possible after request.

We cannot be held responsible for lost, stolen or uncollected parcels. We advise you to obtain suitable proof of posting when returning goods. In the UK it's free to get proof of posting, just ask at the post office.


Delivery Service
Delivery Time
UK Standard
3-7 Days
£3.50 or FREE if you spend over £30
Delivery time is not guaranteed.
UK Priority
1-3 Days
Delivery time is not guaranteed.
UK Express
1 Day
Order by 1pm Mon-Fri for delivery next working day (orders placed after 1pm will be posted on the next working day). Please note some bespoke items may take longer.
Delivery within Europe
1-2 Weeks
From £3.50*
Delivery time is not guaranteed.
Delivery Worldwide
1-4 weeks
From £3.95*
Delivery time is not guaranteed.

*Some heavier items have an extra delivery charge when delivered outside the UK - this is shown under the price in the shopping basket.

Product Descriptions & Availability

Every effort has been made to ensure that products are portrayed accurately on our website. However, slight variations may occur in colours and contents. Photographs are not necessarily to scale.

All items are offered subject to availability at time of ordering. However, should an item go out of stock between your time of ordering and order fulfilment we will notify you accordingly.